Weekly Balance Due Notifications are sent by email and text to students and Authorized Users when there is a balance due on the student account. View the Due Date Schedule
Activity on your account can create a credit balance for various reasons such as dropped classes that reduce what you owe, course fees that get reversed, and financial aid disbursements that are more than the amount you owe. Sign up for eRefunds today since it is the fastest, most secure way we can get your refunds to you. Without it, refunds take longer to reach you because they are issued by paper check and sent to the HOME address in the student system, which may not be where you currently reside.
Refunds are automatically directed to the student, except when a Parent PLUS Loan creates the credit balance. If the parent elected on the PLUS Loan application to refund the student, it will be sent to the bank account the STUDENT designated for eRefunds. Otherwise, it will be sent to the bank account the PARENT designated. Parents must be logged in as an Authorized User to establish an eRefund profile that is SEPARATE from their student's.
1- New and continuing students must accept, reduce, or decline loans and work study through self-service:
2- If this is your first time borrowing an undergraduate Federal Direct or Graduate PLUS loan at Pitt, complete your Entrance Counseling AND Master Promissory Note at studentloans.gov.
3- If you were awarded Institutional Loans (e.g., Justus Mulert), or Nursing, Pharmacy, or Health Professions Loans: After accepting your loans, you must ANNUALLY complete entrance counseling and sign a promissory note BEFORE your loan funds can be released to your account. Within a few days of accepting your loans, Heartland-ECSI will send an email to your Pitt email address letting you know your loans are ready for these steps, which you will complete online. Be sure to follow the instructions from Heartland-ECSI promptly, so your loans can be applied to your account.
4- First time Parent PLUS borrowers must complete the PLUS Master Promissory Note for Parents at studentloans.gov.
Make sure you complete your Master Promissory Note as well as your PLUS Credit Counseling at studentloans.gov or the funds from your PLUS loan will not be disbursed by the Department of Education to apply to your student’s account.
If you have a PA 529 Guaranteed Savings Plan, the state will send your payment to us electronically.
Otherwise, it can take up to three weeks for our office, to receive payment from the PA 529 Investment Plan, or a plan from any other state or organization, so please authorize your payment with that in mind to ensure the payment reaches us by the due date for the term. Please ask them to include the student’s full name and 7 digit student ID on the check and mail it to:
PO Box 643092
Pittsburgh PA 15264-3092
If you have a scholarship from an outside organization (for example, a community foundation, the Lion’s Club, the American Legion, etc.), ask the organization to include the student’s full name and 7 digit student ID on the check and mail it to:Student Payment Center
University of Pittsburgh
139 University Place
G-9 Thackeray Hall
Pittsburgh, PA 15260
Select a payment method from the Make Payment page in PittPAY.
- - eCheck: from any U.S. checking account for no additional fee.
- - Debit or Credit Card: accepted only online in PittPAY and a non-refundable 2.75% service fee applies.
- - International Payment-Flywire: a cost effective method for international students to pay from almost any country.
- - If you would rather pay your account in a series of monthly installments, enroll in an OPTIONAL payment plan. Payment plans have definite end dates, so the earlier you enroll, the more installments you get.