Login to PittPAY at payments.pitt.edu to manage your student account. Your balance due and due date appear on the Account Summary tab. Students and Authorized Users are notified periodically by email before each due date if a balance is due.

1. Announcements

Check the Announcements on the payments.pitt.edu homepage. Announcements are updated frequently to keep you informed about time-sensitive items that help you remain in good financial standing.

2. eRefunds

Designate your eRefund bank account. Go to the eRefund tab in PittPAY to let us know the bank account and routing number where refunds from your student account should be deposited when you have a credit balance on your account.  Credit balances can happen when payments and financial aid exceed the amount you owe, or changes in your enrollment, housing, or meal plan selections reduce your charges. Refunding is automatic each weekday, so set this up today! You can designate any personal U.S. checking or savings account your family feels is appropriate. Without eRefunds, your refunds are mailed by paper check to your “home” address and take much longer to arrive.

3. Create Your Authorized Users

Add Authorized Users to your PittPAY account. We can only discuss your account with the people you establish as Authorized Users by individual name. You can have as many as you like. Each one will receive notifications when a balance is due, can access your account, and make online payments on your behalf. One of your Authorized Users can enroll in a PittPAY Payment Plan on your behalf. Once you set them up, Authorized Users login to PittPAY from their own login button on the Student Payment Center’s website at payments.pitt.edu.

4. eRefunds for Parent PLUS Borrowers

Ask your Parent PLUS Loan Borrower to enroll in eRefunds as an Authorized User. When a Parent PLUS Loan applies to the account and creates a credit balance, it is refunded to the parent or student, in accordance with the selection the parent made on the PLUS Loan application. If your parent borrower elected to have the credit balance sent to them, make sure you first establish that parent as an Authorized User in PittPAY, then ask the parent to create their own eRefund profile. To do this correctly, the parent must be logged into PittPAY as an Authorized User from payments.pitt.edu

5. PittPAY Payment Plans (optional)

Select the Payment Plans tab in PittPAY to see your payment plan offers. You or an Authorized User can enroll in a plan if you want to pay your account in monthly installments instead of one lump sum. On the 5th of each month, payments are automatically deducted from the personal U.S. checking account or credit card you designate. The last installment of each payment plan occurs before the term ends so the earlier you sign up, the more installments you will receive. Enrollment in a payment plan is optional and is not automatic; you must enroll in a plan for each term that you wish to participate.

6. Payment in Full by the Due Date

If you choose not to enroll in a payment plan, your balance is due by the due date at payments.pitt.edu/due-date-schedule/. Once you have charges to pay, select eCheck as your payment method for no fee. A 2.75% non-refundable convenience fee is charged for each payment you choose to make by debit or credit card.

 

Download PittPAY Checklist (PDF)

1. Announcements

Check the Announcements on the payments.pitt.edu homepage. Announcements are updated frequently to keep you informed about time-sensitive items that help you remain in good financial standing.

2. International Payments via Flywire

International Payment via Flywire is the University’s only approved payment method for inbound payments to the student account from other countries, in any currency. Flywire, guarantees the best exchange rates and ensures we can identify your payment as yours when we receive it. Payment should not exceed the amount of charges on the student account for the current term; any excess will be posted as a prepayment for future terms. Visit payments.pitt.edu/international-payments/ for info.

3. Payments from the United States

If you open a U.S. checking account, you can select eCheck as your payment method for no fee. A 2.75% non-refundable convenience fee is charged for each payment you choose to make by debit or credit card. View the Due Date Schedule at payments.pitt.edu/due-date-schedule/.

4. PittPAY Payment Plans (optional)

Select the Payment Plans tab to see your payment plan offers. You or an Authorized User can enroll in a plan if you want to pay in monthly installments instead of one lump sum. Visit payments.pitt.edu/payment-plans/ for more information. Enrollment in a payment plan is optional and is not automatic; you must enroll for each term that you wish to participate. Payment plan installments cannot currently be processed using International Payments via Flywire.

5. Sponsor Payments

You must enroll in Sponsored Billing if you are being sponsored by an organization or governmental entity who will pay a portion or all of your tuition and fees. Visit www.payments.pitt.edu/sponsored-third-party/ for details.

6. eRefunds

Designate your eRefund bank account. Go to the eRefund tab to let us know which U.S. bank account to deposit your refunds to when you have a credit balance. Credit balances can happen when payments exceed the amount you owe, or changes in your enrollment, housing, or meal plan selections reduce your charges. Refunding is automatic each weekday, so set this up today! Without eRefunds, your refunds are mailed by paper check to your “mailing” address (see next checklist item) and take longer to reach you. Visit http://payments.pitt.edu/about_refunds/ for more information.

7. Update Your Mailing Address

International students must have a valid U.S. mailing address in the student system. Log into my.pitt.edu, click the orange icon for the Student Center, then Self Service, Campus Personal Information, Addresses. Edit your mailing address if you need to change it to a U.S. address. Make sure Address 1, City, State, and Postal Code are complete, then save your changes.

8. Manage Authorized Users

Add Authorized Users to your PittPAY account. We can only discuss your account with the people you establish as Authorized Users by individual name. You can have as many as you like. Each one receives balance due notifications and can make online payments on your behalf (including international payments). Authorized Users access PittPAY from payments.pitt.edu.

 

Download PittPAY International Checklist (PDF)

Become an Authorized User

Ask your student to establish you as an Authorized User on their student account. The Student Payment Center can only discuss account information with the individuals the student has set up as Authorized Users in PittPAY.  Students can grant Authorized User access to their parents, grandparents, guardians, spouses, and others. Authorized Users can view the account, make online payments, and enroll in a payment plan on the student’s behalf. Students: select “Setup Authorized Users” on the Account Summary tab, then enter the Authorized User’s name and email address. PittPAY will send an account activation email to the Authorized User. Once the Authorized User verifies their email address, they can create their own password and access the account using the Authorized User Login button at payments.pitt.edu. For more, visit http://payments.pitt.edu/authorized-users/.

eRefunds for Direct PLUS Loan Borrowers

If you are a Direct PLUS Loan borrower, enter your eRefund instructions in PittPAY. Direct PLUS loans are federal loans that parents of dependent undergraduate students can use to help pay for college. If your PLUS Loan applies to the student account and creates a credit balance, the balance will be refunded to the parent or student, according to the selection the parent made on the loan application. Parent borrowers who chose to have the credit balance sent to them should ask their student to establish them as an Authorized User in PittPAY. Then, the parent should create their own eRefund profile from the eRefund tab. The parent must be logged in as an Authorized User (not the student) to create an eRefund profile that is separate from their student’s. Without eRefunds, the parent’s refunds are mailed by paper check to the address they provided on their loan application at studentloans.gov.

Parents who are not Direct PLUS Loan borrowers do not need an eRefund profile because all other refunds from the student account go to the student. Please make sure your student creates their own eRefund profile in PittPAY. Students can designate any bank account the family feels is appropriate for this purpose; it can be the student’s or parent’s bank account. Learn more at http://payments.pitt.edu/about_refunds/.

Making Payment by the Due Date

Choose eCheck as your payment method for no additional fee. If the student does not have a payment plan for the term, the account balance is due in full by the due date on the Account Summary tab. Students and Authorized Users are notified by email periodically if a balance is owed. Once the student has charges to pay, use the Make Payment tab to pay by eCheck from a personal U.S. checking account for no fee. A 2.75% non-refundable convenience fee is added to each payment you choose to make by debit or credit card. View the Due Date Schedule at http://payments.pitt.edu/due-date-schedule/.

PittPAY Payment Plans

Enroll in an optional payment plan to make monthly installments. The student or one of the Authorized Users can choose to pay in monthly installments. On the 5th of each month, payments are deducted by auto pay from a personal U.S. checking account, or debit, or credit card.  A 2.75% non-refundable convenience fee applies to all payments by debit or credit. The earlier you sign up for a plan, the more installments you receive. Payment plans are optional and are not automatic; you must enroll in a plan for each term that you wish to participate. Learn more at http://payments.pitt.edu/payment-plans/.

 

Download PittPAY Checklist for Parents/Authorized Users (PDF)

Visit the How To Library for video tutorials to help you complete your checklist!