Login to PittPAY above to view and manage your student account.  Students and their Authorized Users will be notified periodically before each due date if there is a balance due on the student account.  Monitor the Account Summary and Account Activity tabs in PittPAY to see your account balance and due date.

1. Announcements

Check the Announcements, which are updated frequently to keep you informed about time-sensitive items that help you remain in good financial standing.

2. eRefunds

Choose the “Add eRefunds” Quick Link to enroll in eRefunds. This allows us to send money TO you when a credit balance exists on your account. This can happen when payments and financial aid exceed the amount you owe, or if you change your registration, housing, or meal plan. Refunding is automatic each weekday, so set this up today! You can designate any personal U.S. checking or savings account your family feels is appropriate. Without eRefunds, your refunds are mailed by paper check to your “home” address, which may not be where you live now, and take much longer to reach you.

3. Manage Authorized Users

Select the “Add or Manage Authorized Users” Quick Link in PittPAY to create or update your Authorized Users. We can only discuss your account with the individuals you establish. You can have as many as you like. Each one will receive due date notifications, can access your account, and make online payments to your account. One of your Authorized Users can enroll in a PittPAY Payment Plan on your behalf. Once you set them up, Authorized Users login to PittPAY from their own login button on the Student Payment Center’s website.

4. eRefunds for Parent PLUS Borrowers

When a Parent PLUS Loan applies to the student account and creates a credit balance, it will be refunded to the parent or the student depending on the selection the parent made on the PLUS application.  If your parent elected to have the credit balance sent to themselves, ask them to set up their own eRefund profile in PittPAY from the “Manage eRefunds” Quick Link. To do this correctly, the parent must be logged into PittPAY as an Authorized User.

5. PittPAY Payment Plans (optional)

Select the “Payment Plans” tab in PittPAY to see your payment plan offers. You or an Authorized User can enroll in a plan if you want to pay your account in monthly installments instead of one lump sum. On the 5th of each month, payments are automatically deducted from the personal U.S. checking account or credit card you designate. The last installment of each payment plan occurs before the term ends so the earlier you sign up, the more installments you will receive. Enrollment in a payment plan is optional and is not automatic; you must enroll in a plan for each term that you wish to participate.

6. Payment in Full by the Due Date

If you choose not to enroll in a payment plan, your account balance will be due according to the Due Date Schedule. Once you have charges to pay, choose a payment method from the Make Payment tab. Pay by eCheck from a personal U.S. checking account for no fee. An additional 2.75% non-refundable convenience fee is charged for each payment you make by debit or credit card.

 

Download PittPAY Checklist (PDF)

1. Announcements

Check the Announcements, which are updated frequently to keep you informed about time-sensitive items that help you remain in good financial standing.

2. International Payments via Flywire

Select the Make Payment link, then choose International Payment via Flywire to get started.  Pitt has partnered with Flywire for ALL payments to your student account from countries outside the U.S. Flywire guarantees the best exchange rates and a secure payment portal that ensures we can identify the payment as yours when we receive it. Payment should not exceed the amount of tuition and fees for the current term. Any excess will be posted as a prepayment for future terms.

3. Payments from the United States

Select the Make Payment link, enter your payment amount, then select your Payment Method.  If you open a U.S. checking account, you can make payments to your student account by electronic check (eCheck) in PittPAY for no fee. If you choose to pay with a debit or credit card instead, a non-refundable convenience fee of 2.75% will apply.

4. PittPAY Payment Plans (optional)

Select the “Payment Plans” tabs in PittPAY.  You or an Authorized User can enroll in a plan if you want to pay in monthly installments instead of one lump sum. On the 5th of each month, payments are automatically deducted from the personal U.S. checking account or credit card you designate. The last installment of each plan occurs before the term ends, so the earlier you sign up, the more installments you receive. Enrollment in a payment plan is optional and is not automatic; you must re-enroll each term you wish to participate.

5. Sponsor Payments

You must enroll in Sponsored Billing if you are being sponsored by an organization or governmental entity who will pay a portion or all your tuition and fees.  Visit Sponsored Billing page for details.

6. eRefunds

Choose the “Manage eRefunds” Quick Link in PittPAY to enroll in eRefunds.  This allows us to send money TO you when a credit balance exists on your account. Refunding can happen if you change your registration, housing, or meal plans. Refunding is automatic each weekday, so set this up today. You can designate any personal U.S. checking or savings account that you feel is appropriate. If you choose not to use eRefunds, your refunds will be sent by paper check to your mailing address. (See next checklist item).

7. Update Your Mailing Address

International students must have a valid U.S. mailing address in the student system. To view or edit yours, log into my.pitt.edu, then access the PeopleSoft Student Information System. Select Self Service, Campus Personal Information, Addresses. Select address type “Mail.” Make sure Address 1, City, State, and Postal Code are complete. You can also update your phone numbers. Phone numbers must include an area code with ten digits in this format: 412/555-1212. If you have multiple phone numbers, select one of your U.S. numbers as your primary contact number by clicking the preferred box. Remember to save your changes!

8. Manage Authorized Users

Select the “Add or Manage Authorized Users” Quick Link in PittPAY to create Authorized Users. We can only discuss your account with the individuals you establish. You can have as many as you like. Each one will receive due date notifications, can access your account, and make online payments (including international payments). Once you set them up, Authorized Users can access PittPAY.

 

Download PittPAY International Checklist (PDF)

Authorized Users

Students can grant Authorized User access to parents, grandparents, guardians, spouses, and others. Authorized Users can view student account information, make online payments, and enroll in a payment plan on the student’s behalf. The Student Payment Center can only discuss student account information by phone, email, or in person with the student and the individuals the student has set up as Authorized Users in PittPAY.

Creating Authorized Users

1) Students log into PittPAY and select “Setup Authorized Users,” then enter the Authorized User’s name and email address. PittPAY will send an account activation email to the Authorized User. Once the Authorized User verifies their email address, they can create a PittPAY password and access the student’s account.
2) Parents, grandparents, guardians, spouses, and others can initiate the process: Click “Authorized User Login” at payments.pitt.edu >Create New Account> I am an Authorized User. Create a PittPAY password. PittPAY will send you an email asking you to verify your email address. Once you do, you will be asked to provide information about your student. Your access must then be approved by your student. The next time your student logs into PittPAY, they will approve or deny your request and you’ll get an email letting you know.

eRefunds for Parent PLUS Borrowers

When a Parent PLUS Loan applies to the student account and creates a credit balance, it will be refunded to the parent or student depending on the selection the parent made on the PLUS application. Parents who elected to have the credit balance sent to themselves should become an Authorized User in PittPAY, then create their own eRefund profile from the “Setup eRefunds” quick link. The parent must be logged in as an Authorized User (not as the student) to create an eRefund profile that is separate from their student’s. Without eRefunds, the refund will be mailed by paper check to the home address.

Master Promissory Note & Entrance Counseling

Your Parent PLUS loan will never be applied to your student’s account until you complete these two steps at www.studentloans.gov.

Making Payments

Without a payment plan, the account balance will be due according to the Due Date Schedule on our website at payments.pitt.edu. Students and Authorized Users are notified twice before the due date if a balance is owed. Once the student has charges to pay, you can pay by eCheck from a personal U.S. checking account for no fee. An additional 2.75% non-refundable convenience fee is charged for each payment by debit or credit card.

PittPAY Payment Plans

The student or one Authorized User can choose to pay in monthly installments. On the 5th of each month, payments are deducted by auto pay from a personal U.S. checking account, or you can designate a debit or credit card. A 2.75% non-refundable convenience fee applies to all payments by debit or credit. The earlier you sign up for a plan, the more installments you receive. Payment plans are optional and are not automatic; you must enroll in a plan for each term that you wish to participate. Learn more at payments.pitt.edu.

 

Download PittPAY Checklist for Parents/Authorized Users (PDF)